US Consultant

The Consultant will be a primary source of specialist knowledge regarding the business continuity products and services offered by Office-Shadow to its clients, supporting the business from the engagement process to the delivery of products, deployment and support services

Reports to: Head of Professional Service

Role

The Consultant will be a primary source of specialist knowledge on the business continuity products and services that Office-Shadow delivers to its clients. The Consultant will support the business from the client engagement process to the delivery of product, deployment, training and client support services.
The Consultant will manage and lead individual and group workshops focused on software delivery, integration and the business continuity management requirements of clients. S/he will support, deliver and inform clients of developments in the solutions and be knowledgeable in current features designed to assist in helping the client succeed. S/he will assist in the ongoing design, development, maintenance, delivery and review of the product.

Delivery

The Consultant will achieve a full understanding of the product suite and will be able to lead clients to successful conclusion of projects to meet their specific requirements. The Consultant will utilize interactive workshops, presentations and live software.

Skills

The ideal candidate is experienced in business continuity or disaster recovery, and has a deep understanding of business. A pre-sales background is helpful. The consultant will have the ability to articulate and demonstrate his/her knowledge, understanding and experience of helping clients with their business continuity programs specifically through software deployment.
The applicant should be able to demonstrate the ability to work both as part of a team and independently with a minimum of supervision in delivering a high standard of consultative services that show attention to schedules, deadlines, budgets and quality of work. An ability to communicate with senior managers and directors both individually and in a group scenario is essential in this role.
In addition, the applicant will have a good understanding of common business practices and processes and must be qualified to work in the US. The role requires significant US travel, as well as some international travel.

To apply:

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