Customer Support

Office-Shadow is dedicated to providing world class support to its customers, delivered through a team of experienced business continuity and software professionals committed to customer satisfaction.  Our highly skilled and responsive team is dedicated to providing in-house technical support to assist you and improve your experience with Office-Shadow and the Shadow-Planner suite of products.

Technical inquiries that cover installation, operation and the key features of this award-winning software can be made by telephone or email, and also by accessing our online support center. This online support facility includes a 24 x 7 secure website that provides our clients with access to documentation, software releases, and answers to the most frequently asked questions. Clients can also ask questions or request information through this website.